FAQ's
🕒 How long does shipping take?
Most orders are processed in 2–5 business days, then shipped straight to your door.
Delivery times:
- 🇩🇰 Denmark: 2–5 business days
- 🌍 International: 5–10 business days (depending on location)
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🔁 Can I return or exchange a product?
Since every item is made just for you, we can’t accept returns or exchanges for wrong size or color.
But if your order arrives damaged, misprinted or never shows up – we’ll replace it, no stress 💌
Just contact us within 7 days of receiving your item.
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📏 What if I ordered the wrong size?
Please double-check our size guide before ordering 🙏
We can’t replace items ordered in the wrong size – but we’re always happy to help you choose the right one next time!
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🛠 My item arrived damaged – what now?
Yikes! That’s not how we do things.
Send us a photo + your order number to support@gnzfitness.shop within 7 days, and we’ll fix it fast 🖤
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💸 Do you offer refunds?
We only offer refunds if:
- The product is damaged or defective
- It never arrived
Otherwise, all items are final sale due to custom production.
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✨ Are your products ethically made?
We work with trusted production partners who follow responsible practices.
Every piece is made on-demand – reducing waste and overproduction 🌍
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📦 Can I track my order?
Yes! As soon as your item ships, you’ll receive a tracking link via email 📲
Still waiting? Reach out to us anytime.
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💌 Still have questions?
Slide into our inbox:
support@gnzfitness.shop
We reply fast – promise.